Alongside providing the hardware and software servers and storage products, Servers and Storage has the ability to provide support services for customers. From hardware maintenance SLA’s, remote or on-site support, to a complete outsourced solution with a fully managed services package. These services provide clients with multiple levels of intervention and management, providing a true tailored support package for your business.
Servers and Storage can provide different levels of support depending on customer requirements. Servers and Storage is able to provide a 2 hour hardware replacement due to its coverage of Forward Service Locations (FSLs). Even if the hardware that fails is out of contract, Servers and Storage can still help through its emergency assistance.
For more information on the Support Services available from Servers and Storage, contact one of the team today.